Research Roadmaps Explained
Jeremy emphasizes the importance of a structured approach to understanding customer behavior through research. Starting with simple methods like surveys and interviews, he advocates for a comprehensive view that combines various data points to create a complete picture. Iterative research is essential, as it allows teams to continually refine their understanding and address customer blind spots effectively.In this clip
From this podcast
No Hacks
Optimizing the Customer Journey With Jeremy Epperson
Related Questions