Observations vs. Feelings
Understanding the distinction between observable facts and the feelings they trigger is crucial in effective communication. When conflicts arise, it’s essential to separate personal interpretations from objective observations to prevent misunderstandings. By recognizing that our feelings are our own responsibility, we create space for more constructive dialogues, allowing for deeper connections and resolutions in challenging situations.In this clip
From this podcast

On Being with Krista Tippett
[Unedited] Jerry Colonna with Krista Tippett
Related Questions
How can I change my attitude toward a manager at work with whom I have a weird relationship?
What does it mean when you realize you may have been making a mistake or taking criticism in a negative or defensive way on a project, as discussed in episode 225: Kim Scott | Care Personally, Challenge Directly with Radical Candor?
Will changing my attitude help her loosen her resistance too?