Effective Communication Approach
Jerry introduces the OFNr approach, emphasizing the importance of making observations as value-neutral facts before expressing feelings. Krista highlights the transformative power of distinguishing between observations and assumptions in communication.In this clip
From this podcast
On Being with Krista Tippett
Jerry Colonna — Can You Really Bring Your Whole Self to Work?
Related Questions
What does it mean when you realize you may have been making a mistake or taking criticism in a negative or defensive way on a project, as discussed in the episode Using Radical Candor to Strengthen Relationships at Work and Home with Kim Scott and the clip Radical Candor Approach? Additionally, how can I change my attitude towards a manager at work with whom I have a weird connection, especially if she rarely gives me the space to explain and often interrupts me during presentations? While her approach is useful in some ways, it's also frustrating. I'm proud that I recognize I need to adjust to her behavior. Will this change help her loosen her resistance too?
What does it mean when you realize you may have been making a mistake or taking criticism in a negative or defensive way on a project, as discussed in episode 225: Kim Scott | Care Personally, Challenge Directly with Radical Candor? Also, how should I approach my relationship with one manager at work who rarely gives me the space to explain and often asserts herself in the middle of presentations? I'm going to change how I've been acting—I'm just an intern, but it's not obvious; everyone else loves me, and I love them. She has a different approach, and while it's useful in some ways, it's also frustrating. I'm proud that I recognize I need to adjust to her behavior. Will changing my approach help her loosen her resistance too?
What does it mean when you realize you may have been making a mistake or taken criticism in a negative or defensive way on a project, as discussed in the episode Using Radical Candor to Strengthen Relationships at Work and Home with Kim Scott and the clip Radical Candor Approach? Additionally, how can I change my attitude towards a manager at work with whom I have a weird connection, especially if she rarely gives me the space to explain and often interrupts me during presentations? While her approach is useful in some ways, it's also frustrating. I'm proud that I recognize I need to adjust to her behavior. Will this change help her loosen her resistance too?