Navigating Workplace Communication
Jerry and Krista delve into the complexities of workplace communication, emphasizing the importance of distinguishing between observation and feeling. By addressing triggers, needs, and requests, they highlight how misinterpretations can escalate minor incidents into larger conflicts, shedding light on the challenges of personal growth and effective communication in organizations.In this clip
From this podcast
On Being with Krista Tippett
Jerry Colonna — Can You Really Bring Your Whole Self to Work?
Related Questions
What does it mean when you realize you may have been making a mistake or taken criticism in a negative or defensive way on a project, as discussed in the episode 225: Kim Scott | Care Personally, Challenge Directly with Radical Candor and the clip Empathy vs. Compassion? How should I handle a situation where I feel frustrated with a manager who rarely gives me the space to explain and often asserts herself during presentations? I'm proud that I recognize I need to adjust to her behavior, but will this change help her loosen her resistance too?
How should I handle a situation where I feel frustrated with a manager who rarely gives me the space to explain and often asserts herself during presentations? I'm proud that I recognize I need to adjust to her behavior, but will this change help her loosen her resistance too?
I'm also frustrated about how I acted—responsive and thankful but also annoyed. Kaitlyn suggested I do something differently, but overall, I have a weird relationship with one manager at work. I'm going to change how I've been acting. I'm just an intern, but it's not obvious; everyone else loves me, and I love them. It's just this one person, and I need to change my attitude. She rarely gives me the space to explain and often asserts herself in the middle of presentations without letting me continue. It's very different from everyone else there. While it's useful in some ways, it's also frustrating. I'm proud that I recognize I need to adjust to her behavior. Will this change help her loosen her resistance too? But now, I'm feeling like I've had a negative impression on everyone and done a horrible job this summer. I know I haven't; I'm getting a return offer. But what is this feeling?