Scaling AI Interactions

Russ discusses the complexities of scaling long-lived, stateful interactions with AI agents, highlighting the importance of a robust orchestration layer. He reflects on the challenges faced while building Livekit's global network for real-time audio and video, emphasizing the need for reliability in infrastructure, especially in comparison to industry leaders like Zoom. Key lessons learned revolve around the technical decisions made during commercialization and the insights gained from customer feedback.