Customer Development Insights
Emphasizing the importance of customer development, Ben reflects on the common engineering mindset that can hinder progress. He shares valuable lessons about patience and the compounding nature of improvements, highlighting that small enhancements in documentation and user experience can lead to significant growth over time. Despite maintaining a profitable business, the journey requires a broader perspective to appreciate the cumulative impact of incremental changes.In this clip
From this podcast

Open Source Startup Podcast
E95: Why Feature Flagging Should Be Open Source With Flagsmith
Related Questions
What are some of the things that you wish someone told you when you were earlier on in your journey that you want to share with other open source founders?
What percentage of engineering teams are either using feature flags or know what they are conceptually and are considering them?
How important is customer development in the early stages for open source founders?