Behind the Buy: Payors and Providers on AI Adoption

Clinician Support

AI is increasingly seen as a solution to clinician burnout and workforce shortages in healthcare. Ashish Atreja, chief information and digital health officer at UC Davis Health, highlights the inefficiencies in care delivery as a significant challenge, noting that AI can help bridge the gap between demand and available resources 1. He emphasizes that the issue isn't a lack of treatments but rather the inefficient delivery of care. Paul Uhrig, chief legal and digital health officer at Bassett Healthcare Network, adds that AI should enable clinicians to focus on patient care rather than administrative tasks 2.

The biggest gaps in healthcare we see are not because there are not enough medications or treatment options available, but because the delivery is inefficient.

--- Ashish Atreja

AI technologies, such as ambient technology, can listen to interactions and generate accurate notes, allowing clinicians to concentrate more on patients.

   

Efficiency Improvements

AI is transforming healthcare by streamlining operations and improving efficiency. Paul Uhrig explains that AI can eliminate redundant tasks, allowing healthcare professionals to focus on their primary roles 2. Technologies like ambient listening can generate electronic health records, freeing clinicians from data entry. Sarah Vaizi, EVP and chief strategy and digital officer at Providence, discusses the importance of focusing on specific use cases to separate signal from noise in AI applications 3.

We're really leaning in heavily on the first two around. I would say actually kind of the intersection of maybe the first two around, patient and consumer clinical, and in particular leaning in on anything that reduces burden.

--- Sarah Vaizi

By focusing on areas like in-basket management, AI can significantly reduce the burden on clinicians and improve patient care.