How to facilitate insights?

To facilitate insights on an individual level within an organization, you can start by being deliberate about seeking more insights. This involves adopting a mindset of curiosity rather than resistance towards new, unexpected, or jarring situations. Celebrating even small discoveries and recognizing their value instead of simply moving past them is also beneficial. By attuning yourself to insights and being slightly curious, rather than outright dismissive of unfamiliar things, you can foster a better environment for insights to occur.

For organizations seeking to facilitate insight generation, creating mechanisms that value novel ideas is key. This includes providing means to review and reexamine ideas that may have been prematurely dismissed. Organizations should be aware that experienced individuals may have "scar tissue" from past failed attempts at innovation, which can lead to resistance against revisiting ideas that were tried and failed in the past. However, circumstances change, and what failed before might succeed now due to various factors like technological maturity or different market settings. By being attuned to this possibility, organizations can better embrace potentially successful innovations 1 .