What is the "second score" concept?

The "second score" is a concept discussed by Adam Grant as a technique for handling feedback constructively. While the first score represents initial feedback, such as a performance rating (e.g., 3.5/5), the second score measures how well an individual handles or responds to this feedback. The aim is to evaluate oneself on the improvement in response to the first score, focusing on growth and learning from criticism rather than merely the initial evaluation.

For instance, after receiving harsh feedback, Adam Grant evaluated himself on his openness to learning from this feedback and adapting based on it, aiming for a 'ten' on his response to the initial criticism. This approach promotes a growth-oriented response to feedback, focusing on the process of learning and improvement rather than the discomfort of the initial critique 1.