How to manage employees?


To manage employees effectively, fostering psychological safety within the organization is crucial. Shane Parrish discussed this topic with Adam Grant, who emphasized that leaders should allow employees the freedom to take risks and voice concerns without fear of punishment. This can be achieved not just by seeking feedback but by leaders criticizing themselves openly.

Here are some key strategies to promote psychological safety:

  1. Seek Feedback: Leaders seeking feedback from employees can initially increase psychological safety, though it may not have a lasting impact if leaders react defensively or dismiss feedback as irrelevant 1.
  2. Self-Criticism: Leaders who openly criticize their own performance and ask for input on their areas of improvement create a more profound sense of safety. This approach shows employees that their leaders can accept criticism, significantly enhancing psychological safety for at least a year 1.
  3. Promote Open Communication: Encouraging an environment where both leaders and employees can freely express concerns and suggestions without fear of negative consequences strengthens the organizational culture 1.

These methods highlight the importance of vulnerability and openness from leaders in creating an environment where team members feel safe to rethink and contribute openly.

Building Psychological Safety

Adam Grant shares insights on how leaders can build psychological safety within their organizations. While seeking feedback can be helpful, it doesn't always have a lasting effect. Instead, leaders can criticize themselves out loud, which creates mutuality and shows they can take criticism, leading to increased psychological safety in their teams for at least a year.

The Knowledge Project

Adam Grant | Why You Should Rethink A Lot More Than You Do