Why is distribution important?
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Distribution is critical in various industries for several reasons:
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Customer Reach: James Perse highlights that maintaining distribution channels, including smaller boutiques and controlling their own concessions in department stores, creates physical and digital touchpoints for customers to engage with the brand. This reach helps introduce the company to new customers and maintains brand presence in places without a dedicated store 1.
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Supply and Availability: In the pharmaceutical industry, Jamey Mock from Moderna explains that timely and reliable distribution ensures that products like vaccines or medications are available when and where patients need them. Without proper distribution, even a slight delay or unavailability can result in lost opportunities and reduced customer trust 2.
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Competitive Advantage: Manny Stotz discusses how an effective distribution network can serve as a competitive advantage, allowing companies to reach a significant number of outlets and maintain better control over working capital and sales operations. This advantage can drive long-term growth and strengthened market presence 3.
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Product Success: Andrew Farah emphasizes that behind 80% of a company's success lies a strong distribution strategy. Whether through viral methods, strategic partnerships, or existing customer bases, getting the product to the right places is often more critical than the product itself 4.
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Value Determinant: Mitch Lasky mentions that in the gaming industry, distribution determines value by encompassing all systems facilitating the delivery of a game to a consumer. This system's efficiency affects overall business success 5.
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Innovation vs. Distribution: Alex Rampell posits that the battle between startups and incumbents often boils down to whether a startup can scale its distribution before the incumbent innovates. Distribution generally wins over innovation alone due to its ability to saturate markets more quickly and efficiently 6.
Distribution, therefore, is not just about logistics but forms the backbone of customer engagement, market penetration, and ultimately, business success across multiple industries.
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