Customer Problem
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Addressing customer problems effectively involves understanding how often customers encounter the issue and their ability to address it financially. highlights in the that targeting frequently occurring problems is beneficial because customers feel the pain more regularly, making them more receptive to solutions. Additionally, frequent interaction with the problem provides more feedback opportunities to refine solutions.
It's also crucial to assess the budget available for solving these problems. For instance, an industrial assembly line worker may encounter daily issues but might lack the budget authority to implement solutions, which rests with higher management 1. This understanding helps in targeting the right customer segment and validating product-market fit.
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