Challenges of leading in a crisis?
Sources:
Leading in a crisis involves several key challenges and principles, as discussed by different experts:
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Defining Reality and Providing Hope:
- Kenneth Chenault emphasizes the importance of defining reality for the team and giving hope. Leaders must offer context for actions that need to be taken, demonstrate empathy and authenticity, and be both compassionate and decisive to maintain trust 1.
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Transparency and Communication:
- Dr. Vivek Murthy highlights that leaders must be transparent, even when it's painful, to build and maintain trust. Effective communication, specifically by leading with science and being accountable, is crucial during crises 2.
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Self-Care for Leaders:
- David Hassell mentions that leaders must take care of their physical and mental health to effectively guide their teams. They should be honest about uncertainties and proactively address potential risks 3.
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Absorbing Fear and Managing Team Dynamics:
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Managing Resources and Support Systems:
- Julia Hartz points out the need to manage finances wisely and ensure a strong support system. Having trusted advisors and financial backing can be crucial during economic downturns 6.
These insights collectively emphasize critical qualities such as empathy, decisiveness, transparency, self-care, and strong communication skills to navigate and lead effectively through crises.
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