Verbal Timing

In the context of verbal communication, Jocko Willink discusses the importance of understanding the timing and context when responding to others, especially during discussions that may lead to frustration. He emphasizes the skill of detaching emotionally to better understand the underlying reasons for the other person's frustration. By recognizing that sometimes individuals need to vent rather than seek solutions immediately, one can avoid escalating the conversation and instead help de-escalate and find solutions. Willink notes that this skill can be learned and improved with practice, making it accessible to everyone 1.