Build vs. Buy Dilemma
Venky emphasizes that the decision to build or buy technology is rarely black and white; it's often a hybrid approach that balances quick value with the feasibility of building solutions. He highlights the critical role of user experience in developing effective virtual assistants, especially when integrating chatbots with traditional interfaces. For those looking to create a conversational interface, starting with the business problem rather than the technology itself is key to delivering meaningful value.In this clip
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Software Engineering Radio - the podcast for professional software developers
Episode 480: Venky Naganathan on Chatbots
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