Measuring Upskilling ROI
Understanding the return on investment for upskilling efforts requires a blend of self-reported insights from individuals and their managers. By analyzing proxy metrics, such as the decrease in support tickets or the productivity of new hires, organizations can gain a more objective view of skill improvement. Combining these metrics with subjective assessments creates a holistic approach to measuring team development.In this clip
From this podcast
Software Engineering Radio - the podcast for professional software developers
SE Radio 555: On Freund on Upskilling
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