Workflow Evaluation Metrics
Discover how to effectively evaluate the performance of voice agents through concrete metrics that assess adherence to workflows. Key insights include the importance of identifying missed steps in task completion and the advantages of reference-free metrics for rapid iteration, especially in the context of non-deterministic conversations. This approach allows for greater flexibility in function calling and enhances the overall user experience.In this clip
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Super Data Science: ML & AI Podcast with Jon Krohn
857: How to Ensure AI Agents Are Accurate and Reliable — with Brooke Hopkins
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