Collaborative Problem Solving
Engaging in collaborative dialogue can transform challenging conversations into opportunities for problem-solving. Emphasizing inclusivity through the use of "we" and "us" fosters a supportive environment. Addressing cultural issues within an organization is crucial, and leaders must take responsibility for repairing any disruptions that arise.In this clip
From this podcast
Think Fast, Talk Smart: Communication Techniques
148. Conviction and Compassion: How to Have Hard Conversations
Related Questions
What does it mean when you realize you may have been making a mistake or taken criticism in a negative or defensive way on a project, as discussed in the episode 225: Kim Scott | Care Personally, Challenge Directly with Radical Candor?
How should I approach my relationship with one manager at work who rarely gives me the space to explain and often asserts herself in the middle of presentations? I'm going to change how I've been acting—I'm just an intern, but it's not obvious; everyone else loves me, and I love them. She has a different approach, and while it's useful in some ways, it's also frustrating. I'm proud that I recognize I need to adjust to her behavior. Will changing my approach help her loosen her resistance too?