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Emphasizing the importance of language and tone, Irv shares how students continually inspire him to refine his communication skills. He admires Warren for his whimsical yet direct style, highlighting the value of redefining one’s competence. This conversation reveals that effective communication is a dynamic process, shaped by both teaching and learning experiences.
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    Think Fast, Talk Smart: Communication Techniques

    148. Conviction and Compassion: How to Have Hard Conversations

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