Glenn Kelman on Market Trends, Home-Buying Hacks and Redfin Insights | E1871

Productivity

Remote work presents unique productivity challenges, as Jason Calacanis and Glenn Kelman discuss the complexities of measuring employee output. Jason shares insights from a venture firm partner who believes in-office work offers a competitive edge, highlighting the difficulty of managing remote teams effectively 1. Glenn emphasizes the importance of focusing on results rather than mere attendance, noting that Redfin has adapted by measuring the speed and quality of work rather than physical presence 1.

You thought you were able to judge people on results, but really you were still taking attendance.

--- Glenn Kelman

This shift in perspective has allowed them to maintain productivity and trust among remote employees.

   

Culture

The transition back to office work has revealed the importance of workplace culture. Glenn reflects on the initial challenges of returning to the office, noting the mental health benefits of in-person interactions despite the inconvenience of commuting 2. He argues that while productivity can be maintained remotely, the collaborative and inspirational aspects of work culture thrive in physical settings 3.

Part of your job isn't stamping out widgets. Part of your job is inspiring the people around you and getting together and coming up with a good idea.

--- Glenn Kelman

Jason and Glenn agree that fostering connections and mentorship is crucial, especially for younger employees, and that these elements are difficult to replicate through virtual means.