Published Dec 19, 2023

#7: How AI is changing recruiting and contact centers

This episode delves into how AI is revolutionizing recruiting and contact centers with market expansion strategies, AI-driven customer interaction enhancements, and innovative training methods, highlighting the balance between automation and human expertise.

Episode Highlights

Topics covered

Episode Highlights

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Dexa/Unaligned with Robert Scoble

#7: How AI is changing recruiting and contact centers

Topics covered

Popular Clips

AI Personalities

Human-AI Interaction

Evolution of Learning

Finding Customers Strategy

Human Role in AI

AI Feedback Enhancement

Data Parsing Challenges

AI-Based Call Center Training

Training, Automation

Future Training Methods

Chat Latency Solutions

Episode Highlights

Market Expansion Strategies

AI-Driven Customer Interaction

Training Innovations

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#17: Making humans better with new AI

#30: AI can help you get a job

#29: an AI-based engineering mentor

#14: Hume.ai

#19: The "Office Suite of AI"

#18: The education accelerant

#16: AI Agent primer with founders of Agentops.AI.

#4: The AI Enterprise

#25: AI helps you with your goals

#15: Digging into explainable AI

#21: Improve your customer feedback with Kraftful

#34: AI Music is Cooking

#28: A new AI-driven spreadsheet arrives

#3: AI systems monitoring with Helicone

#7: How AI is changing recruiting and contact centers

Topics covered

Popular Clips

Episode Highlights

Market Expansion StrategiesThe discussion shifts to strategies for acquiring clients in the AI sector, with a focus on contact centers. Founders share insights on traditional customer acquisition methods and the complexities of data parsing in AI systems.

Market Expansion Strategies

AI-Driven Customer Interaction

Training InnovationsRobert Scoble explores how AI is revolutionizing training in call centers by providing real-time feedback and personalized learning experiences. This transformation is bridging the gap between traditional methods and modern, data-driven approaches.

Training Innovations

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