AI in Customer Support
Clara and Patrick discuss the impact of AI on customer support, highlighting the potential for AI to handle various tasks like message generation and workflow orchestration. They emphasize the importance of governance and cautious implementation to avoid issues like unauthorized refunds.In this clip
From this podcast
Unsupervised Learning
Ep 29: Salesforce AI CEO Clara Shih on Future of Slack, How Gucci Uses AI and Working with Marc Benioff
Related Questions