Ben Francis MBE: The Mission to Create a 100 Year Brand

Humility

Ben Francis emphasizes the importance of humility and self-reflection in leadership. He shares how separating personal identity from business success helps maintain balance, noting that both good and bad days should be viewed as learning experiences. Ben's upbringing and supportive network keep him grounded, while a pivotal 360-degree feedback session forced him to confront personal shortcomings.

I think it's important not to get carried away, to remain humble, to remain level-headed and grounded and understand that things change so quickly.

--- Ben Francis

This feedback, initially met with resistance, ultimately led to significant personal growth and a more objective approach to leadership 1 2.

   

Leadership

Managing a growing team presents unique challenges, as Ben Francis and Will Ahmed discuss. They explore the contrast between founder and manager mindsets, emphasizing the need for adaptability and decision-making based on new data. Ben highlights the value of an entrepreneurial mindset within his leadership team, which includes individuals who can pivot quickly when necessary.

It's not really whether you were the founder... it's whether you are making decisions based on new data.

--- Will Ahmed

Initially, Ben found management difficult, but he learned to appreciate the diverse skills and perspectives his team brings to the table 3 4.