Published Sep 3, 2019

Dial A for AI: Charter Boosts Customer Service with AI - Ep. 95

Noah Kravitz sits down with Jared Ritter, Senior Director of Wireless Engineering at Charter Communications, to explore AI's revolutionary role in transforming customer service and telecom operations. Hear Jared's unique career transition from the Marines to the tech industry and insights on the future of AI integration in creating seamless customer experiences.

Episode Highlights

Topics covered

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Episode Highlights

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Dexa/The AI Podcast

Dial A for AI: Charter Boosts Customer Service with AI - Ep. 95

Topics covered

Popular Clips

AI in Wireless Networks

AI's Rapid Evolution

Customer Care Access

AI in Customer Service

AI in Customer Support

From Marines to Tech

Episode Highlights

Customer Service Transformation

Career Pathways

AI Integration

Related Episodes

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Speaking the Same Language: How Oracle’s Conversational AI Serves Customers - Ep. 104

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AI Agents Take Digital Experiences to the Next Level in Gaming and Beyond, Featuring Chris Covert from Inworld AI - Episode 243

Dial A for AI: Charter Boosts Customer Service with AI - Ep. 95

Topics covered

Popular Clips

Episode Highlights

Customer Service TransformationCharter Communications is leveraging AI to transform customer service, focusing on improving interactions and problem resolution. Jared Ritter discusses how AI is used to create seamless experiences and address specific customer issues effectively.

Customer Service Transformation

Career PathwaysJared Ritter shares his unique journey from the Marines to the tech industry, highlighting his role in advancing AI at Charter Communications. He discusses the rapid evolution of AI and its transformative impact on telecom operations.

Career Pathways

AI IntegrationJared Ritter, Senior Director of Wireless Engineering at Charter Communications, discusses how AI is transforming customer service and data processing. He shares insights on the future potential of AI in the telecom industry.

AI Integration

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