Mental Health and IT leadership | Serge Beaumont | Beyond Coding Podcast #2

Consultancy Training

Patrick Akil and Serge Beaumont explore the unique dynamics of consultancy training in IT. Patrick explains that the training provides a foundational boost for less experienced consultants, offering them confidence and alignment with company values 1. This training also reassures seasoned consultants about their consultancy style and its acceptance within the company, fostering a sense of belonging and confidence. Serge highlights the unique power consultants possess due to their external position, likening them to a court jester who can speak truths without fear of repercussions 2.

The very reason that you have a lot of power is because you're not within the power system of your customer.

--- Patrick Akil

This outsider status allows consultants to communicate openly, enhancing their effectiveness in assignments.

   

Managing Pressure

Managing pressure and avoiding burnout are crucial for consultants, as Patrick emphasizes the importance of emotional resilience. He introduces the "microwave problem," an analogy for how external pressures can heat up emotions if not managed properly 3. Recognizing emotional responses is key to maintaining composure and preventing burnout. Patrick suggests that stepping back from stressful situations can help, but the real solution lies in changing one's mindset to reduce emotional reactions 4.

It's your reaction. That's why I call it the microwave problem.

--- Patrick Akil

This approach fosters mental resilience, enabling consultants to thrive even in high-pressure environments.