Flip the Script
Emphasizing a shift in sales tactics, the conversation reveals that pushing for "yes" can undermine client autonomy and damage relationships. Instead, triggering a "no" response fosters ownership and commitment, allowing clients to defend their decisions. This approach not only accelerates the sales process but also builds stronger connections with potential clients.In this clip
From this podcast

Creating Confidence with Heather Monahan
#39: Chris Voss
Related Questions
How and when should you say no in business as discussed in the episode "Never Split the Difference, master negotiation with Ex-FBI, Chris Voss" and the clip "The Power of 'No'?"
How and when should you say no in business as discussed in the episode Never Split the Difference, master negotiation with Ex-FBI, Chris Voss and the clip The Power of "No"?
How and when should you say no in business as discussed in the episode 165: Chris Voss | Negotiate as If Your Life Depended on It and the clip Mastering Negotiation?