Navigating Conflict Gracefully
Julia shares a personal experience of conflict during a high-pressure academic conference, highlighting the challenges of maintaining conversational receptiveness amidst emotional turmoil. Despite her efforts to respond constructively, she grapples with feelings of frustration and defensiveness, questioning the effectiveness of receptiveness when faced with accusations. This candid reflection underscores the complexity of communication in tense situations and the importance of finding common ground.In this clip
From this podcast
Hidden Brain
Relationships 2.0: How To Keep Conflict From Spiraling
Related Questions
I have a question about the episode Sheila Heen — How to Navigate Hard Conversations, the Subtle Art of Apologizing, and More and the clip Navigating Difficult Conversations. I'm also frustrated about how I acted—responsive and thankful but also annoyed. Kaitlyn suggested I do something differently, but overall, I have a weird relationship with this one manager at work. I'm going to change how I've been acting. I'm just an intern, but it's not obvious; everyone else loves me, and I love them. It's just this one person, and I need to change my attitude. She rarely gives me the space to explain and often asserts herself in the middle of presentations without letting me continue. It's very different from everyone else there. While it's useful in some ways, it's also frustrating. Will changing my attitude help her loosen her resistance too?
How should I handle a situation where I feel frustrated with a manager who rarely gives me the space to explain and often asserts herself during presentations? I'm proud that I recognize I need to adjust to her behavior, but will this change help her loosen her resistance too?
Additionally, how can I change my attitude towards a manager at work with whom I have a weird connection, especially if she rarely gives me the space to explain and often interrupts me during presentations? While her approach is useful in some ways, it's also frustrating. I'm proud that I recognize I need to adjust to her behavior. Will this change help her loosen her resistance too?