Published Nov 18, 2019

Crate & Barrel: Gordon Segal (2017)

Gordon Segal, co-founder of Crate & Barrel, reveals how his leadership style, European influences, and strategic vision transformed a small Chicago shop into a retail giant, emphasizing passion, collaboration, and innovative growth strategies throughout the journey.
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Episode Highlights

  • Success Mindset

    Gordon Segal emphasizes the importance of passion and dedication in achieving success. He advises young entrepreneurs to choose careers they love, rather than pursuing jobs solely for financial gain or titles. Segal believes that true success comes from devoting oneself entirely to a passion, working tirelessly, and finding joy in the process.

    It's what do I love to do? And if I do it really good, then we will make money.

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    This mindset, inspired by European friends, focuses on fulfillment over monetary rewards, leading to genuine success 1.

       

    Leadership Style

    Segal attributes much of Crate & Barrel's success to his leadership style, which fostered a sense of unity and motivation among employees. He acknowledges the role of luck in timing but highlights his talent for attracting and inspiring people as a key factor. Segal's approach was not driven by a grand plan but by a love for creating something unique and beautiful.

    We just had ambition to love what we were doing.

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    This philosophy helped the company grow from a small shop to a billion-dollar enterprise, maintaining its cultural values and success over the years 2.

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