Scaling Customer Feedback
Julia discusses the evolution of feedback collection as her company scaled, emphasizing the importance of understanding creators' needs beyond their immediate requests. With over 100 integration partners, the focus remains on enabling event creators for success, showcasing how attentiveness to user feedback drives innovation. Reid highlights the significance of constant feedback, likening it to the wind that propels a ship forward.In this clip
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Masters of Scale
Let your customers be your scouts, w/Eventbrite's Julia Hartz
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