Published Jan 8, 2019

Let your customers be your scouts, w/Eventbrite's Julia Hartz

Julia Hartz, CEO of Eventbrite, reveals how prioritizing customer feedback transformed the company from a ticketing app into a dynamic event platform, showcasing her adeptness at adapting and innovating to meet user needs and drive growth.

Episode Highlights

Topics covered

Episode Highlights

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Dexa/Masters of Scale

Let your customers be your scouts, w/Eventbrite's Julia Hartz

Topics covered

Popular Clips

Customer Connection

Customer Connection Strategy

Innovating Event Solutions

Event Innovation Insights

Scaling Customer Feedback

Listening to Customers

Data and Empathy

Beyond the Latte

From TV to Tech

Feedback as Fuel

Feedback-Driven Growth

Customer-Centric Growth

Episode Highlights

Customer Feedback

Personal Engagement

Innovative Solutions

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Let your customers be your scouts, w/Eventbrite's Julia Hartz

Topics covered

Popular Clips

Episode Highlights

Customer FeedbackJulia Hartz of Eventbrite shares how customer feedback has been instrumental in transforming the company from a ticketing app to a full-service platform. Her commitment to listening and responding to users' needs has driven Eventbrite's growth and innovation.

Customer Feedback

Personal EngagementJulia Hartz's leadership at Eventbrite is characterized by her commitment to customer feedback and personal connections. Her journey from television to tech highlights her ability to adapt and innovate in response to user needs.

Personal Engagement

Innovative SolutionsEventbrite's journey showcases the power of customer feedback in driving product innovation and industry adaptation. Julia Hartz shares how listening to users and observing their needs transformed Eventbrite from a simple ticketing app into a versatile event platform.

Innovative Solutions

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