Subscription Transformation
Payal reflects on the pivotal shift from a profitable but unsustainable model to a subscription service aimed at long-term user engagement. Despite initial resistance from her team, the transition led to a surge in revenue and heartfelt testimonials from users whose lives were positively transformed by the product. This journey highlights the importance of adaptability and the profound impact of creating lasting value for customers.In this clip
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Masters of Scale
How to price your product to scale, w/ClassPass' Payal Kadakia
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