Published May 6, 2020

Lt. Scott Tillema, FBI Trained Hostage Negotiator | Crisis Communication & Business

FBI-trained hostage negotiator Lt. Scott Tillema shares his expert communication frameworks, personal journey, and the essential negotiation and leadership lessons that can be applied to both business and personal contexts.

Episode Highlights

Topics covered

Episode Highlights

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Lt. Scott Tillema, FBI Trained Hostage Negotiator | Crisis Communication & Business

Topics covered

Popular Clips

Mastering Negotiation Delivery

Communication Cues

Embracing Negotiation Growth

Emotional Negotiation Insights

Embracing Vulnerability

Healthy Snacking Solutions

Teamwork in Negotiation

Productive Conversations

Hostage Negotiation Insights

Nonverbal Communication Insights

Timing in Negotiation

Life Insurance Insights

Embrace Opportunity

Crisis Communication Techniques

Negotiation Beyond Law Enforcement

Episode Highlights

Crisis Negotiation

Personal Insights

Business Applications

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Lt. Scott Tillema, FBI Trained Hostage Negotiator | Crisis Communication & Business

Topics covered

Popular Clips

Episode Highlights

Crisis NegotiationScott Tillema, an FBI-trained hostage negotiator, outlines his communication frameworks and the importance of nonverbal cues and emotional triggers in crisis negotiations. His insights offer valuable lessons for both personal and professional communication.

Crisis Negotiation

Personal InsightsScott Tillema shares his journey from an unexpected start in law enforcement to becoming a renowned crisis negotiator. He discusses the challenges he faced and the lessons learned along the way.

Personal Insights

Business ApplicationsScott Tillema discusses essential negotiation techniques, the importance of teamwork, and leadership lessons derived from his extensive experience in crisis negotiation. He offers valuable insights into how these skills can be applied in both professional and personal settings.

Business Applications

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