Published Jul 11, 2017
Enhancing Customer Experiences with Emotional AI, w/ Rana el Kaliouby - #35
Rana el Kaliouby, co-founder and CEO of Affectiva, explores the transformative role of emotional AI in improving customer experiences while upholding ethical standards through transparency and consent; she unveils the technical hurdles in implementing this technology across diverse platforms, ensuring broad accessibility.

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