#21: Improve your customer feedback with Kraftful

Multilingual

Kraftful's multilingual capabilities enable businesses to gather and analyze feedback from users worldwide. Yana Welinder highlights the ease of capturing insights in various languages, allowing teams to understand user experiences globally. This feature is particularly beneficial for English-speaking teams with products in diverse markets, as it translates user feedback into the team's preferred language 1.

We launched and then we had users all over the world. And I say, like, suddenly had to figure out how to go global in like, as a tiny startup.

--- Yana Welinder

This global reach is facilitated by AI, which supports communication in multiple languages, making it easier for companies to adapt to international demands 1.

   

Applications

Kraftful's technology is versatile, serving a wide range of industries from tech companies to restaurant chains. Yana Welinder explains that the platform is designed to handle feedback from various sectors, including retail, finance, and public agencies 2. This adaptability allows businesses to integrate Kraftful into their existing systems, enhancing their ability to respond to customer needs.

This is great for every business. And I think that's sort of the thing that was really eye opening to me when we first launched it.

--- Yana Welinder

The platform offers different pricing plans, making it accessible for both individual users and large enterprises, thus broadening its appeal across different business sizes 2.