The Power of Smiling
Smiling not only benefits the one who smiles but also encourages a positive response from others, breaking negative emotional patterns during difficult conversations. After calming down, expressing appreciation and understanding towards others, along with genuine apologies, fosters trust and strengthens relationships. Embracing vulnerability can lead to deeper connections, as it often invites the same openness from others.In this clip
From this podcast

Untangle
Kern Beare — How to Have a Difficult Conversation — #4 in the SOS Election Series.
Related Questions