Published Aug 4, 2024

Lessons from scaling Uber and Opendoor | Brian Tolkin (Head of Product at Opendoor, ex-Uber)

Brian Tolkin reveals key strategies from his tenure at Uber and Opendoor, discussing the complexities of scaling operations, the art of decision-making in product management, and leveraging the Jobs-to-be-Done framework for customer-centric innovation, while highlighting the power of partnerships like that between Opendoor and Zillow.

Episode Highlights

Topics covered

Episode Highlights

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Dexa/Lenny Rachitsky

Lessons from scaling Uber and Opendoor | Brian Tolkin (Head of Product at Opendoor, ex-Uber)

Topics covered

Popular Clips

Simplifying Home Sales

Lessons from Failure

Zillow Partnership Insights

Leveraging Tech Wisely

Product and Operations Harmony

Gauntlet Interview Experience

Ops to Product Leadership

Product Review Culture

Surge Pricing Insights

Lightning Round Insights

Zillow's Missteps

Navigating Stressful Situations

Experimentation Insights

Scaling Uber's Innovations

Episode Highlights

Scaling Operations

Product Management

Jobs-to-be-Done Framework

Partnerships and Competitions

Related Episodes

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Brian Balfour: 10 lessons on career, growth, and life

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Airbnb’s Vlad Loktev on embracing chaos, inquiry over advocacy, poking the bear, and “impact, impact, impact” (Partner at Index Ventures, Airbnb GM/VP Product)

Lessons from Atlassian: Launching new products, getting buy-in, and staying ahead of the competition | Megan Cook (head of product, Jira)

Lessons from a two-time unicorn builder, 50-time startup advisor, and 20-time company board member | Uri Levine (co-founder of Waze)

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Lessons from scaling Uber and Opendoor | Brian Tolkin (Head of Product at Opendoor, ex-Uber)

Topics covered

Popular Clips

Episode Highlights

Scaling Operations

Product ManagementBrian Tolkin explores decision-making strategies in product management, emphasizing the balance between data and intuition. He also discusses the critical role of product operations in scaling tech companies and shares insights on conducting effective product reviews.

Product Management

Jobs-to-be-Done FrameworkBrian Tolkin shares insights on the Jobs-to-be-Done framework, emphasizing its role in fostering customer-centric product development at Opendoor. He discusses how this approach helps align team efforts with customer needs, enhancing product effectiveness and empathy.

Jobs-to-be-Done Framework

Partnerships and Competitions

Related Episodes