Published May 10, 2024
20Sales: How to Build Vertical Sales Teams, Why No Customer Success is BS and Everyone Needs it, How to Hire, Train and Retain the First Reps and Lessons Scaling to $2.1BN Revenue and 1,300 People with Larry Schurtz, CRO @ Genesys
Larry Shurtz, CRO at Genesys, reveals the secrets to scaling sales teams and success, emphasizing the critical role of hiring, onboarding, and building strategic vertical sales playbooks. He highlights leadership lessons, underscoring empathy, accountability, and collaboration as key drivers of sales and customer success synergy in driving business growth.
